Cancellations happen and if you need to cancel your lesson please let me know at the latest on the morning of your lesson. This will allow me to make the necessary changes for the rest of my day.
If you do not inform me that you won’t be attending your lesson and this is the 1st time it has happened we can simply reschedule. Every student gets 1 free pass.
However, if you have missed a lesson before without following the policy and have had your free pass then the lesson will be marked down and you will lose it.
In addition, if there are special circumstances that were unavoidable we will have a chat and sort something out. Some situations will be based on a case by case basis.